Surgery Travel Back Warranty.

CosMediTour, along with our Plastic Surgeons and Hospitals, always has your best interests at heart and will do everything we can to support you through your journey. Your peace of mind is essential to us, which is why we offer eligible clients the optional Surgery Travel Back Warranty starting from only $390.

If any concerns arise post-surgery, this warranty ensures you have the necessary support. Each claim is evaluated on a case-by-case basis, as every situation is unique, just like our clients.

* Terms and Conditions Apply.

HOW DOES IT WORK?

If within 12 months from Surgery, you contact CosMediTour with a concern:

You will be asked to present information as requested by your Plastic Surgeon, as follows: This may include photos, UltraSound, and a GP or local Plastic Surgeon report. Please note that the Warranty does not cover these items.
The Surgeon, Hospital, and CosMediTour will review your case.
If it is deemed that an objective surgical shortcoming is a direct result of the surgery and your Surgeon has approved and recommended a corrective surgery, the Warranty will be applied.

WHAT IS COVERED BY THE WARRANTY?

1x Return Flights to Thailand (up to a value of AUD $1,500)
Up to 14-Nights Hotel Accommodation in Thailand
Airport-Hotel-Hospital Transfers in Thailand
CosMediTour Client Support Services

Terms and Conditions apply.

WHAT IS NOT COVERED BY THE WARRANTY?

1. Additional costs:
Specialist Consultation/s
Medical testing, including blood work
Extra medical supplies and medications
Extra Nights in Hospital and hotel / and companion/s

2. Client's cosmetic or aesthetic expectations not being met.
For example, if client is dissatisfied with:
Prominent, Hypertrophic or Keloid Scarring
Implant size or shape after an Augmentation
Breast position after Breast Lift
Breast size after a Breast Reduction
Nose size or refinement after Rhinoplasty
Wrinkles and lines after a Facelift
Minor skin laxity after any Abdominoplasty, Arm Lift, Thigh Lift, or Facelift procedures

3. Clients changing their mind

4. Any cosmetic or aesthetic outcome
That has been directly affected by the Client's pre-operative anatomy, including asymmetry.

5. Complications that arise while you are in Thailand for your initial surgery:
Specialist consultations
Any additional tests and examinations
Re-suturing and Admission to ICU
Extra nights in the hospital
Additional procedures
Fat Necrosis or Infection Treatments.

6. Costs associated with gathering documentation and information:
To support your Claim. This may include photos, UltraSound, and a GP or local Plastic Surgeon report.
Medical Treatments, Testing or Consultations in Australia.

7. Concerns raised more than 12-months after surgery.

Please refer to Terms & Conditions for a list of exclusions and circumstances.

Frequently Asked Questions.

What Are The Terms & Conditions?

We want you to have complete confidence in your purchase. Before purchasing the Surgery Travel Back Warranty, please take a moment to carefully read through the Terms and Conditions.

This document serves as a crucial guide to understanding the scope, limitations, and obligations associated with the warranty agreement.

Should you have any questions or require clarification on any aspect of the Terms and Conditions, our dedicated team is readily available to assist you.

HOW MUCH DOES IT COST?

WHAT DOES THE WARRANTY INCLUDE?

Corrective Surgery in Thailand
1x Return Flights to Thailand (up to a value of AU$1,500)
Up to 14-Nights Hotel Accommodation in Thailand
Airport-Hotel-Hospital Transfers in Thailand
CosMediTour Client Support Services

WHEN WILL I GET MY CORRECTIVE SURGERY?

It can take up to 12 months for the final results to become evident. During this time, the body undergoes a gradual healing process, and changes continue to occur.

To ensure an accurate assessment of the outcome and to allow sufficient time for any residual swelling or adjustments to settle, any revision surgery is typically scheduled 6 - 12 months after the initial procedure. This time allows the Surgeon, CosMediTour and the Hospital Board to more accurately assess the case and make informed decisions about the revision.

Does the warranty cover me for any issues that occur while I am in Thailand?

No, the Warranty applies only in the event you need to return to Thailand. If any complications occur while you are in Thailand:

The Hospital will charge you directly for any additional nights or procedures, testing, specialist consultations or other treatments including re-suturing, fat necrosis or infection.
CosMediTour will oversee any issues that occur in Thailand and ensure that the hospital is acting fairly when incurring any extra costs, and these will be kept to an absolute minimum.

Does the warranty cover any Costs Incurred In Australia?

No, the Warranty applies only in the event you need to return to Thailand. As such, the following items are not covered by the Warranty:

Any Treatments or Surgery in Australia
Any Post-Operative Care in Australia including GP appointments, wound care, suture removal or UltraSounds

Can I get Insurance for Complications While I'm in Thailand?

Medical Travel Shield is an Australian-based company that offer insurance for Plastic Surgery overseas. For more information, please refer to their website. We strongly encourage you to conduct your own research to find the insurance provider that best suits your individual needs.

When will My Warranty Be Voided?

There are a number of circumstances that result in your Warranty becoming invalid. This includes:

Client not following pre and post-operative care instructions provided by CosMediTour and their Plastic Surgeon. This includes:
- Smoking or Vaping
- Alcohol Consumption
- Post-Operative Rest
- Wearing Post-Surgery Compression Garments
- Ensuring Adequate Wound Care
Client not attending post-surgery follow-up consultation with their Surgeon
Client chooses to alter any aspect of their procedure against Surgeon's recommendations

For a full list, please refer to the Warranty Terms and Conditions.