What is Foreign Exchange Rate?
Foreign exchange rate is the value of a country’s currency vs. that of another country. In the case of Australia and Thailand, at the time this article was published, 1 Australian Dollar (AUS) is equal to the value of approximately 23 Thai Baht (THB).  Exchange rates are free-floating and can rise or fall at any time based on global supply and demand – factors that we naturally can’t control.

CosMediTour Packages Are Based on Thai Baht
For ease of understanding, all of CosMediTour’s surgery package prices are advertised in Australian Dollars (AUD). Behind the scenes, however, our pricing is actually based on Thai Baht (THB) – this is because our package inclusions like hotels, hospital and surgeon fees are paid for in Thailand.

So what does this mean for the cost of my package?
When you pay your initial deposit to secure your surgery with CosMediTour, it will lock in your package price, however, it will not lock in the current exchange rate. Because exchange rates fluctuate over time, it’s not until your package price is paid in full, that we can lock in a final exchange rate. In some cases, this may mean that an adjustment (surcharge) may be required to cover the cost difference.

How does CosMediTour determine the exchange rate?
CosMediTour uses an exchange rate based on the International Telegraphic Transfer rate set by our bank, Westpac. The rate is continually updated and published here

What exchange rate was used for my package?
You can find the exchange rate on which we have calculated your package on your final invoice.
You can also ask our Client Support team on 1300 000 633.

How can I avoid exchange rate surcharges?
You can lock in the current exchange rate by paying your invoice in full at any time.  This prevents any additional surcharges that may occur should there be a decline in the exchange rate. Please note, your final invoice is typically sent 6 weeks before your surgery date, so please let our Client Support team know if you would like your invoice earlier to make the final payment.

We also encourage you to keep an eye on the current exchange rates to decide when you think it’s the best time to pay for your surgery in full.

I have a question…
Our Client Support team is here to help on 1300 00 633.